Travelling

How to apply for compensation if your travel agency has gone bankrupt

If a travel agency goes bankrupt or becomes insolvent, the passengers can apply for compensation for services that they have not received.

How you apply for compensation depends on how you have paid for your journey.

You have paid for your journey using a credit card
Contact your credit card institution which will give your further instructions on how to apply for compensation.

You have paid for your journey with cash
Send your application for compensation to Kuluttajavirasto.
Information on compensation and applications

 

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14/09/2011