Scams

Information from consumers is valuable: the more information authorities receive about different scam methods, and the more quickly they receive it, the better chance they have to intervene.

Network to combat fraud

The network to combat fraud encourages consumers to share information about suspicious cases as quickly as possible. There's no need to be ashamed of having been cheated.

You can contact the authorities about suspicious marketing

• Consumer advisers: If you want to demand a refund or compensation for a product or service you have purchased, contact the consumer adviser.
• European Consumer Centre: If you purchased a product from another EU country, or from an online store in the EU area, and have a refund or other compensation claim against the seller or service provider.
• Consumer Agency: You can report misleading or fraudulent marketing to the Consumer Agency. You may not get your money back, but you can help put a stop to the illegal activity and prevent others from falling victim to the same scam. 
  Concumer Authorities

Consumer protection authorities

In cases involving suspicious financial deals, you can contact the Finnish Financial Supervision Authority.
Finnish Financial Supervision Authority

You can contact the Finnish Food Safety Authority about matters involving the marketing of food products.
Finnish Food Safety Authority

Contact the Finnish Medicines Agency with questions about drug marketing.
Finnish Medicines Agency

The Insurance Supervisory Authority supervises insurance companies' use of contract terms and marketing.
Insurance Supervisory AuthorityOther authorities 

Criminal activity should be reported to the police

If you believe you have become a crime victim, you can contact the local police. In the case of pyramid schemes and other illegal forms of money collection, for example, you can contact the local police or the lotteries and firearms administrative unit of the Ministry of the Interior.
Police

Other authorities

If you suspect a pyramid scheme or money collection in the guise of a business operation, contact the lotteries and firearms administrative unit of the Ministry of the Interior.
Ministry of the Interior, administrative unit for lotteries and firearms (only in Finnish and Swedish)

You can notify the Office of the Data Protection Ombudsman of the misuse of personal information or other data protection infringements.
Office of the Data Protection Ombudsman

You can also submit a report to the database at www.econsumer.gov. The database is used by government enforcement agencies in 19 different countries to obtain information about cross-border electronic fraud attempts, types of fraud, and the most frequent causes of complaints, making quick intervention possible. The website is maintained by the International Consumer Protection and Enforcement Network (ICPEN), in which Finland is represented by the Consumer Agency/Ombudsman.
econsumer.gov