09/12/2009 Safety of Christmas toys monitored for the 15th time: 20% of toys tested had severe safety flaws
26/11/2009 Consumer Agency and TeliaSonera reach settlement on the return of Ykkösliittymä subscription fees
04/11/2009 Price indication practices of kitchen furniture still need improvement
08/10/2009 Good customer service is a basic consumer right
29/09/2009 Data Protection Ombudsman and the Consumer Agency: Call for improved direct marketing practices!
14/09/2009 Guidelines set for green car marketing
10/09/2009 Consumer Agency regrets unnecessary debate caused by discount stickers
15/09/2009 New guidelines for marketing house packages: Clearer advertising, easier comparison
30/07/2009 Many fields stumble in telemarketing
03/07/2009 Class complaint has increased companies' willingness to cooperate
02/07/2009 Consumer Agency and AFTA: It is advisable to clarify the terms and conditions and cancellation rights for a trip
10/06/2009 Prices and services vary greatly of private care homes for the elderly
04/06/2009 Is it covered by warranty? - A new tool to help retailers with customer encounters regarding warranty
03/06/2009 Market Court: Instant loan companies have to give up their 24/7 express deliveries
28/04/2009 Total prices of air-source heat pumps may be surprisingly high
31/03/2009 New tie-in sale legal provisions as of 2 April 2009 - Steps forward and back for consumers
18/03/2009 Keep your data safe when on the Net – they are worth a lot of money
17/03/2009 The Finnish Consumer Agency lists recalls of dangerous products
09/03/2009 Ordering inexpensive sample kit often leads to standing order
13/02/2009 Check list of requirements for consumer sales by e-businesses