Consumer advisory services

Help for problems with purchasing

 
Do as follows:

  1. Check your rights on our website.
    See sections Consumer rights and Frequently Asked Questions.
     
  2. File a complaint with the business and try to reach an agreement.
    Forms for filing a complaint »
     
  3. If the dispute cannot be settled, the Consumer Advisory Service
    will help you to take the matter further.
    Contact an advisor »
     

If your problem is shared by a larger number of consumers, you can also file a complaint with the Consumer Agency.
  


 
Current issues:

Related links

  • www.econsumer.gov

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