Defects and delay - Consumer Agency

You are here: Frontpage › Consumers › Defects and delay Consumer rights Poducts and services must correspond to what was agreed If a product or service is defective, the consumer has the right to claim compensation. There is no comprehensive list of possible defects. The Consumer Protection Act specifies types of defects at a general level. If a product or service is defective, the consumer is entitled to receive compensation. A defective product A defective service Operating instructions Delay	Defects and delay Products Services Delay Operating instructions Back to previous level Related topics Warranty Receipt Second-hand goods Car trade Housing Telephone and internet Frequently asked questions Can compensation be claimed from the credit card company if the purchase made using the credit card does not match or cannot be delivered? Who can I file a complaint with concerning a service defect if the service provider has gone bankrupt? More questions and answers
Print 26/09/2011 Bookmark & Share
Consumer Agency, Haapaniemenkatu 4, Box 5, 00531 Helsinki, Finland Feedback

Consumer rights