Archive - Kuluttajavirasto

Archive		Keep up to date! Current Issues in Consumer Law is the Finnish Consumer Ombudsman's online newsletter for all those who want to keep up to date with the latest developments in consumer law and consumer policy. Read our newsletter regularly, and you are always well informed about measures taken to strengthen the position of consumers opinions and decisions issued by the Finnish Consumer Agency / Consumer Ombudsman current legislative projects international trends in consumer law Read previous newsletters from here Editorial staff Responsible Editor-in-Chief: Anja Peltonen Editors: Essi Isomäki, Laura Salmi Mail to editors Subscribe to the newsletter Order Current Issues in Consumer Law -newsletter from here.
2008 2007 2006	Archive 4/2009 From the Editor: Social responsibility also responsibility for the consumer Credit can be a lifeline in temporary financial difficulties Voucher users to be protected by the Consumer Protection Act Small construction firms unaware of their responsibilities We must keep an eye on the factors which restrict competition Restrictions to the fluctuation of internet connection speed The total price of the solar system is left in the shadows In search of a common classification system for the consumer complaints in Europe Consumer Agency's basic supervision believes in the power of repetition and co-operation The cost of satisfaction and price guarantees is a worry News in brief Magazine in pdf-format 3/2009 From the Editor: Looking for a top operator This is how the dream of an information society is implemented Changes in invoicing not properly communicated More determination needed in protecting young media users Phantom purchases on the phone bill victimise the consumer An internet subscription can be a tricky travel partner When the operator stumbles, customers are left in a jam High definition TV on the way - schedules and hardware requirements yet to be finalised Even the wireless surfer deserves a quality connection Gift vouchers offer little consolation when internet service is interrupted Tie-in sales still require monitoring Channel packages can't be changed without restrictions Is moving sufficient grounds for cancellation of a fixed-term contract? Magazine in pdf-format 2/2009 From the editor: Mobile phones with bundled contracts, cars with estimated prices Bus passengers deserve a smooth ride Rights of air passengers thus far only effective on paper Online marketing of flights gives constant cause for complaint The threat of class action has improved the consumer's position Rapporteur: More money for financial and debt advisory services, service provision through legal aid offices Interest from abroad in lessons on recession recovery New legislation to straighten out payment services Keeping bad credit records from haunting consumers Quality and user rights also important in the Services Directive Responsibility remains with the municipality even when debt collection is outsourced 'The cheapest food basket' is a complicated marketing claim Discount prices gatecrash the opening party Magazine in pdf-format 1/2009 From the Editor: I just can't do it! Electronic personal identification in the works Problems with credit must be tackled on a broad front More responsible lending to safeguard against future financial crises? Consumer-friendly solutions to copyright questions ”At the consumer's request” – who requests and what? Marketing of waste water systems caused a stink Consumers to have the right to seek compensation for damages in cases of antitrust violations Quick loans giving rise to curious costs Online sales with shoddy basic information Poor investment product entitles consumers to compensation for damages in Norway Pitfalls of discount campaigns can be avoided E-invoicing to become part of daily life Magazine in pdf-format Print Send a link
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