Telephone numbers of the Consumer Agency & Ombudsman change on 29 May 2012. The old telephone numbers are taken out of use and replaced by new numbers starting with 029. Mobile phone numbers do not change.
The new telephone exchange number of the Consumer Agency & Ombudsman is +358 295 505 3000. More detailed contact information is available at the address http://www.kuluttajavirasto.fi/en-GB/contact-information/.
The price for calls to the 029 numbers is the local network fee or the mobile call fee charged by the caller's operator. When calling from abroad, the price is determined by the local operator.
The new numbers are a part of the new telephone number system of the state administration. Calls to the 029 numbers between authorities are free of charge.