Several laws assign supervisory responsibilities to the Consumer Ombudsman. The broad overall jurisdiction of the Consumer Ombudsman as the monitor of compliance with the Consumer Protection Act, however, is clearly the foundation of his or her supervisory role. Often this authority also covers activities for which provisions on the Consumer Ombudsman's supervisory role have been included in separate laws.
The injunction discussed in Chapter 2, Section 7 of the Consumer Protection Act also concerns marketing not in compliance with regulations pursuant to the provisions of Chapter 2 of the Act. The Consumer Ombudsman's supervisory authority over marketing thus extends to these as well.
The Consumer Ombudsman's jurisdiction is parallel to or overlaps with that of some special supervisory authorities. Special obligations to work collaboratively in this regard have also been written into the substantive legislation.
In 2004, the EC Regulation on Consumer Protection Cooperation (2006/2004) went into effect. The supervisory authorities of each country enter reports on legal violations into a shared databank. Authorities can ask members of the network for help with investigations or taking action. The goal is to prevent illegal activities discovered in one country from occurring in others, thus enhancing consumer confidence and a fair competitive environment for law-abiding businesses. The Finnish Consumer Agency enters reports into the databank on behalf of other Finnish authorities and otherwise serves as the contact agency for Finland. The EC Regulation concerns the following directives:
Competent authorities in Finland
Directive 2005/29/EC (unfair commercial practices)
Directive 85/577/EEC (doorstep selling)
Directive 87/102/EEC (consumer credit)
Directive 89/552/EEC (TV directive), articles 10–21
Directive 90/314/EEC (package travel)
Directive 93/13/EEC (unfair contract terms)
Directive 94/47/EC (timeshare contracts)
Directive 97/7/EC ( distance contracts )
Directives 84/450/EEC and 97/55/EC (misleading and comparative advertising)
Directive 98/6/EC (unit pricing)
Directive 1999/44/EC (trade of consumer goods)
Directive 2000/31/EC (electronic commerce)
Directive 2001/83/EC (medicinal products for human use), articles 86–100
Directive 2002/65/EC (distance selling of financial services)
Regulation (EC) No. 261/2004 (regulation on overbooking)