Current issues

Current issues

05/02/2010
Mobile operators sloppy in subscription telemarketing

02/02/2010
Consumer Agency and Data Protection Ombudsman monitor the activities of instant loan companies

21/01/2010
New label helps identify package travels

14/01/2010
Nordic Consumer Ombudsmen: Inadequate customer service in online trade a detriment to customer rights

09/12/2009
Safety of Christmas toys monitored for the 15th time: 20% of toys tested had severe safety flaws

04/12/2009
Consumer Agency ends product safety surveillance and Tukes takes over

27/11/2009
Handle matches with care!

26/11/2009
Consumer Agency and TeliaSonera reach settlement on the return of Ykkösliittymä subscription fees

04/11/2009
Price indication practices of kitchen furniture still need improvement

08/10/2009
Good customer service is a basic consumer right

29/09/2009
Data Protection Ombudsman and the Consumer Agency: Call for improved direct marketing practices!

15/09/2009
New guidelines for marketing house packages: Clearer advertising, easier comparison

14/09/2009
Guidelines set for green car marketing

10/09/2009
Consumer Agency regrets unnecessary debate caused by discount stickers

04/09/2009
Looking for safe adventures: National surveillance project for programme service safety starts

30/07/2009
Many fields stumble in telemarketing

03/07/2009
Class complaint has increased companies' willingness to cooperate

02/07/2009
Consumer Agency and AFTA: It is advisable to clarify the terms and conditions and cancellation rights for a trip

10/06/2009
Prices and services vary greatly of private care homes for the elderly

04/06/2009
Is it covered by warranty? - A new tool to help retailers with customer encounters regarding warranty

03/06/2009
Market Court: Instant loan companies have to give up their 24/7 express deliveries

26/05/2009
The safety of small children’s textiles monitored - Dangerous drawstrings still found in children’s clothes

14/05/2009
Consumers develop skin symptoms off recliners sold by Koti-Idea Oy in 2006-2007 - Those who have developed skin symptoms asked to stop using the recliners

07/05/2009
Companies to ensure the safety of flotation suits (overalls)

28/04/2009
Total prices of air-source heat pumps may be surprisingly high

21/04/2009
Finnish consumer skills online game achieves worldwide fame

20/04/2009
More information about dangerous products exchanged between Member States

31/03/2009
New tie-in sale legal provisions as of 2 April 2009 - Steps forward and back for consumers

18/03/2009
Keep your data safe when on the Net – they are worth a lot of money

17/03/2009
The Finnish Consumer Agency lists recalls of dangerous products

09/03/2009
Ordering inexpensive sample kit often leads to standing order

13/02/2009
Check list of requirements for consumer sales by e-businesses

29/01/2009
Floating lanterns create a fire hazard

22/01/2009
National Consumer Advisory Services flooded with customers from the start

05/01/2009
Consumer Advisory Services moves from municipalities to the state at the beginning of 2009

17/12/2008
Assistant to help in planning discount campaigns

16/12/2008
The Consumer Agency warns of inappropriate marketing of shareholdings and club memberships

10/12/2008
Consumer Agency tested 50 toys – excessive amounts of phthalates found in four

02/12/2008
Mere economic education will not prevent consumers from getting into debt - More responsibility is needed in the marketing of credit

28/11/2008
Court of Appeal gives decision regarding private parking control: Private parking control companies cannot issue or collect parking tickets

20/11/2008
Children and parents also need a break from advertising

06/11/2008
Prices of kitchen furniture difficult to determine

23/10/2008
Big differences in the prices of dental hygienists’ services – It pays to compare

15/10/2008
The Consumer Agency addressed advertisements containing violence


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