In issue 2/2006 of Current Issues on Consumer Law we told about a case in which the Consumer Ombudsman is assisting a consumer in court. The consumer had ordered products from a company in the United States and paid for purchases with a Visa card. When the seller failed to supply the products, the consumer demanded that Luottokunta, Finland's credit card service, refund the amount paid. Luottokunta did not accept responsibility to refund money.
The Court of Appeal ruled against the consumer, but the Supreme Court recently granted permission to appeal the ruling.
Current Issues on Consumer Law 2/2006: Court of Appeal rejects suit against Luottokunta